1 min readThoughts
Views: 0Learning to look slowly
Research and photography look like opposite habits. Both turn out to be training in attention.
#research
2 min readThoughts
Views: 0Working with data honestly
Most dishonesty with data is not dramatic. It is a series of small, convenient choices that nobody else sees.
2 min readNotes
Views: 0Keeping a research log
A plain, dated record of what I tried, what happened and what I decided. The simplest research habit with the biggest pay-off.
2 min readNotes
Views: 1Reading research papers without drowning
There are always more papers than time. The reading habits that help me decide what to read closely and what to skim.
2 min readThoughts
Views: 0Letting an idea rest
Not every problem gets better when you push harder. Some only get clearer once you step away and let them sit.
2 min readNotes
Views: 0Servitization in plain words
Manufacturers selling services, and outcomes, instead of only products. What servitization means and why the digital version is getting so much attention.
2 min readNotes
Views: 0What DEA actually measures
Data Envelopment Analysis comes up in almost everything I read and write. A plain-language note on what it does, and what it does not.
2 min readThoughts
Views: 0Servitization, explained without jargon
My research topic in plain words: why companies that make things are increasingly selling services, and why it is harder than it sounds.
2 min readThoughts
Views: 0What digital transformation really changes
Buying software is the easy part. The harder change is in how a firm makes decisions, who it listens to, and what it decides to sell.
2 min readThoughts
Views: 0Measuring the right thing
Marketing taught me to love metrics. Research is teaching me to distrust the easy ones, and to ask what a number is really standing in for.
2 min readThoughts
Views: 0Between two clocks
Industry runs on quarters, research runs on years. Moving from one to the other is mostly about learning a new sense of time.