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A weather vane against a pale sky

2 min readNotes

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What DEA actually measures

Data Envelopment Analysis comes up in almost everything I read and write. A plain-language note on what it does, and what it does not.

Coloured drinking straws in a glass against a white wall

2 min readThoughts

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Measuring the right thing

Marketing taught me to love metrics. Research is teaching me to distrust the easy ones, and to ask what a number is really standing in for.